भुगतान वापसी की नीति

Return

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

For prepaid orders - If approved, you will automatically be refunded on your original payment method.
For cash on delivery orders - If approved, you will receive the refund as store credits which you can use at any time.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@nodes.shop. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@nodes.shop.

Cancellation

After having placed their order, customers may cancel their order only if the order has not been dispatched yet for cancellation customers should email us on hello@nodes.shop or contact us on our contact us page. We do not accept any cancellation on orders after the product has been dispatched from our warehouse.

In case of cancellation, there is no credit refund given on the purchase amount, but you may exchange it for another product(s) of same or higher value by paying the remainder. You may also opt for store credit to be added to your account against the returned order, which you can use to shop online, within the duration of validity of the store credit.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items, discounted orders or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

For prepaid orders - If approved, you will automatically be refunded on your original payment method.
For cash on delivery orders - If approved, you will receive the refund as store credits which you can use at any time.

Please remember it can take some time for your bank or credit card company to process and post the refund too.